Frequently Asked Questions
Please read our FAQ before sending us a message.
Good news if you live in Marlow, because delivery on all orders is free. Otherwise delivery details are shown on our delivery and returns page
We accept UK credit and debit cards such as Maestro, Mastercard, Visa and American Express through the payment processor Stripe.
Delivery is normally 2 to 3 days. Please read the delivery and returns page
Once your order is placed, we will pack up your order and send via Royal Mail. If you are local to Marlow, we’ll drop off the order ourselves. You’ll receive an email when your order is dispatched.
To be eco friendly and reduce on use of paper products, we do not normally include a printed invoice with your order. Please use your confirmation email as a receipt. If you would like a physical invoice, please put a comment with your order.
Send us an email
Emails answered within 24 hours
Postal address: 9 Hobart Court, Gunthorpe Road, Marlow, SL7 1UL